The World Wide Web is becoming an important part of everyone’s life – but at the same time, it is a concern for a variety of businesses. There are many disabled individuals together with their advocates who file accessibility lawsuits against businesses that do not have accessible websites.
Top Web Accessibility Lawsuits
For example, in 2018, more than 2,250 web accessibility lawsuits have been filed – jumping by 177% from the previous year. In 2019, these lawsuits increased once more by 7%, meaning that more and more people with disabilities were growing discontent with how accessible some websites were. Here are some famous web accessibility lawsuits that took place in the past:
- NAD vs. Netflix: Netflix was not always the giant streaming platform we know today. In fact, in 2012, many people with hearing disabilities would struggle with watching the content. This is why NAD filed a lawsuit against Netflix, for violating disability civil rights.
- Mendizabal vs. Nike: Nike was not spared of web accessibility lawsuits. Since their website was not compatible with screen readers, used empty links, and lacked alt-texts, Maria Mendizabal filed a lawsuit against them (along with several other businesses).
- Robles vs. Domino’s Pizza: While this case was declined by the Supreme Court, it is still one of the most prominent lawsuit cases in American history. Since the website failed to be ADA compliant, Robles filed a web accessibility lawsuit against them.
There are several web accessibility lawsuits, but nowadays, more and more websites are becoming ADA compliant.
Key Takeaways From These Lawsuits
Web accessibility lawsuits will become more and more prominent, particularly with the Internet booming all over the world. With that in mind, these lawsuits can also help businesses prepare, as long as they consider the takeaways.
1. Understand WCAG guideline
If you are worried about the design of your website failing to be ADA compliant, you may want to use web testing tools. We recommend before using a testing tool – understand the WCAG standards guidelines, this guideline provides clear and simple examples of how to make your website accessible.
2. Be consistent and proactive
One of the best ways to avoid a small business lawsuit is to be proactive and consistent from the very beginning. Web accessibility rules are changing with each passing day, which is why you may want to be consistent in making improvements. Just like you would update a physical store into making sure that it is ADA compliant, you must do the same with a website.
3. Work with the ADA
Many businesses have tried (yet failed) to follow the requirements of the ADA, whether it’s for a physical point or a business. What you should remember is that you should work with web accessibility, and not against it. It will save you a lot of time, energy, and money.
The Bottom Line
Web accessibility may be troublesome and confusing at first, but learning to understand it can help you steer clear of a lawsuit. The last thing you want is to have someone sue you simply because you decided it was not worth making your website accessible for them.