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The Consumer Federation of America has adopted a number of HALT's chief legal reform proposals.
In 2003, the Consumer Federation of America adopted the following reforms at HALT's urging:
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CFA supports expanding the availability of legal self-help through small claims court systems. Such expanded access should include raising dollar limits high enough to allow the filing of most common consumer complaints, as well as small claims advisors and plain-language forms and guides to assist people through the court's procedures.
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Small claims courts should provide assistance with the post-judgment collection process, including instructions on methods of collection and determination of the assets of a defendant, against which a consumer has obtained a judgment, immediately after a verdict.
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CFA also encourages the state bar associations to require their members to provide pro bono legal services that serve low-income consumers.
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CFA urges state attorney discipline systems and governmental bodies to implement reforms that make them fairer, more open and more responsive to consumers. Many attorney discipline programs are slow, secretive, lenient and poorly advertised. CFA encourages state attorney discipline systems to replace private reprimands with public discipline, increase non-lawyer representation on hearing panels, allow consumers to register complaints over the telephone, conduct full investigations of all complaints and release attorneys' full disciplinary histories to consumers. CFA supports state efforts to host clear and comprehensive websites about the lawyer discipline system and to publish informative brochures and simple, multi-lingual complaint forms.
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CFA urges state bar associations to increase financial support for client compensation funds, which reimburse consumers who have suffered losses as a result of their attorneys' misconduct. CFA encourages attorneys to increase their financial participation to such funds. In addition, CFA urges bar associations to increase payment caps for victimized clients.
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Legal representation of low-income consumers is essential. CFA opposes any attempt by a government body or bar association to define the "practice of law" in such a way as to limit consumer access to qualified non-lawyer providers of legal services. The services of qualified independent paralegals and other financially responsible non-traditional legal service providers, alternative dispute resolution programs, and community outreach programs offered by law schools and other legal services programs should also be encouraged and publicized.
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