Medical Economics - November 4, 2005
By Stan Luxenberg
A California physician fumed when his lawyer presented a $100,000 bill for
handling his divorce. Nearly half that tab resulted from work the lawyer
had done to correct his own mistakes. He'd overstated the doctor's net
worth in court, an error that the ex-spouse's attorney pounced on to
increase her award. To get a fairer settlement, the lawyer spent days
preparing an appeal - and billed his client for each hour.
He eventually cut his bill by $30,000, but only after the doctor hired a
second attorney, who threatened the first lawyer with a legal malpractice
suit.
Keeping a lid on legal costs can be just as difficult when a lawyer
doesn't make any obvious mistakes. The traditional hourly-billing system
gives an attorney every reason to count generously when he tots up his
time. How do you know how long it takes to prepare an irrevocable trust or
a limited-partnership agreement? Can you say with authority that it takes
only 10 hours when you've been charged for 50?
Like physicians, the vast majority of lawyers are reputable and will treat
you fairly and with respect. That doesn't mean, however, that you have to
watch helplessly while legal bills mount. By demanding some payment
parameters at the outset and by monitoring your lawyer closely, you can
minimize costs.
Beware the open-ended bill
Before you hire a lawyer, find out how he or she calculates his bills,
advises Theresa Meehan Rudy, program director of HALT, a legal-reform
organization based in Washington, DC.
That may sound like elementary advice, but HALT hears from plenty of
clients who suffered after the fact. One person never pinned down the
legal fees for selling a costly property and received a $34,000 bill from
his lawyer. Only then did he request an itemized bill and explanation.
The law firm claimed it had spent 112 hours on the sale and charged $125
an hour, for a total of $14,000. Then the lawyers tacked on an additional
$20,000, based on a percentage of the sale. When the seller complained to
HALT, it gave him the bad news: In lieu of a formal agreement, the law
sometimes permits such arbitrary fees.
When a lawyer quotes an hourly rate, don't assume the figure is carved in
stone. His first quote may be no more than a bargaining chip. Tough times
have forced many firms to accept smaller fees, although you can't expect
them to say so. "In today's climate, lawyers tend to be flexible," says
Stephen Gillers, a New York University School of Law professor who
specializes in lawyer-client relations. "It's foolish not to try to
negotiate."
Besides spelling out basic rates, written fee agreements should list which
firm members will be working on the case. A typical agreement might say
that your case will be handled by a senior partner who charges $400 an
hour, an associate who bills at $250, and a paralegal who costs $100. Many
lawyers charge flat fees for routine legal work, such as wills or house
closings. In any case, "make sure to get your fees in writing and have the
lawyer insert a 'caps' clause in your written agreement," says Rudy. "A
caps clause requires the lawyer to get your approval before fees and
expenses can exceed an agreed upon dollar limit."
Nevertheless, don't make a final decision based solely on hourly fees.
"Chances are the person who has the lowest hourly fees probably takes the
longest to complete a task," says Steven I. Kern, of Kern Augustine Conroy
& Schoppmann, in Bridgewater, NJ. "Associates are notoriously slow at
doing many things that a senior lawyer can do quickly. Even worse, an
inexperienced lawyer can spend countless hours going down dead-ends that
an experienced lawyer would never begin to venture down."
"Look for a well-managed office," he continues, "where phones are answered
promptly and calls are returned within 24 hours. The better an office is
run, the more efficiently the lawyers probably work and the less time will
be spent on your case."
In personal-injury cases, lawyers typically work for contingency fees.
Many seek one-third of all winnings. But the figure's always
negotiable - especially if the case looks like a cinch. Consider a sliding
scale. The fee could be, say, one-third of the first $50,000, 25 percent
of the second $50,000, and 15 percent of the rest.
Contingency fees provide an obvious advantage: If the lawyer loses, you
pay nothing, or at worst, only expenses. But be aware that in contingency
cases, you and your lawyer may have different goals. A cash-short attorney
may be inclined to grab the first settlement offer, while you may prefer
hanging on for a better deal.
Note that for some divorces and other confrontational cases, attorneys
commonly require advance payments. If you're forced to shell out such a
retainer, your lawyer should agree that some or all of it is refundable
under certain circumstances. "With strong support from bar associations
and courts, written retainer agreements have become much more common in
the past decade," says Michael S. Gruen, of Vandenberg & Feliu in New
York. "New York State now requires them in most cases."
Lester Brickman, professor at Benjamin N. Cardozo School of Law of Yeshiva
University in New York and an expert on legal fees, got a call from a
woman who had paid a $10,000 nonrefundable retainer to a prominent divorce
lawyer. The day after she paid the fee, the woman reconciled with her
husband. She reported the news to her lawyer and asked for a refund. The
lawyer refused, although he had done no work on the case.
Brickman considers nonrefundable fees unethical, and in the preceding case
a New York court agreed. However, while at least six states have followed
New York's lead, these fees remain common in most other states.
Watch extra fees that can add up fast
Say a lawyer agrees to a contingency fee equal to one-third of the
settlement. The settlement turns out to be $150,000, but the lawyer
submits a bill for $75,000. The lawyer's reply: "We agreed to
one-third - plus expenses. My expenses were $25,000."
That's a common complaint of a large number of legal clients who thought
they had an ironclad fee agreement.
A New York homeowner sued a contractor and received a legal bill based on
the hourly charges. It listed $26,000 in additional expenses, which
included $2,725 for meals, $1,800 for copying, and a big tab for
"miscellaneous."
To settle the fee mess, the homeowner hired attorney Michael Gruen. In the
litigation that followed, Gruen discovered the original firm had charged
50 cents a page for copying, although a local copy shop would have charged
less than 10 cents a page. The meal expenses covered lunches attorneys ate
in their office while they reviewed the case. Miscellaneous charges
included limousine service for secretaries who worked late. The client got
his bill reduced only after a battle produced a settlement - and more legal
fees.
Gruen says it's fair to bill clients for the actual costs of such items as
copying and long-distance phone calls. But these charges should be
negotiated beforehand. "The lawyer should spell out in detail what
expenses will be charged and on what basis, so there won't be any
surprises," he says.
If yours is a complicated case that requires considerable preparation, ask
for a monthly bill so that you can monitor the progress. Some lawyers
acknowledge padding bills, adding extra minutes or hours here or there.
Many attorneys don't time each activity as it occurs. Instead, they
reconstruct events later and provide clients with rough estimates. In that
way, a six-minute phone call can become a half-hour conversation. "Not
many lawyers are absolutely meticulous about their time records," says
Lisa G. Lerman, a professor at The Catholic University of America's
Columbus School of Law in Washington, DC.
Be on guard in a time of grief
Most states limit what lawyers can charge for handling probate. Maximum
fees typically range from 2 to 8 percent of assets passing through the
court. But these fees may be excessive for simple estates.
When David L. Scull, an attorney in Chevy Chase, MD, studied probate fees
in Maryland and Washington, DC, he found that most attorneys billed by the
hour. Yet, coincidentally or not, the final tally almost invariably
reached the legal limit. Attorneys can't resist stretching out work to
reach the legal maximum, Scull says. "Sometimes heirs know they're being
overcharged, but they think it's shabby to argue about money just after a
parent died."
To demonstrate how much heirs could save, Scull handled a simple Maryland
probate case in which a son inherited $120,000 worth of stock from his
mother. Most lawyers would charge $5,000 on an hourly-fee basis. Scull
completed the job in three hours.
Although grieving heirs may be particularly vulnerable, the same rules of
negotiating should apply in probate cases as in others. "Don't fall into
the trap of using a lawyer just because he's got your father's will in his
safe," Scull says. As executor of the estate, you can pick anyone you
want - and negotiate the fee. Ask your parents' lawyer how much he'll
charge, just as you would any other lawyer. If the answer seems vague or
is unsatisfactory, go elsewhere.
Moreover, you can whittle hours off the bill by preparing an inventory of
the estate's assets. Scull says lawyers sometimes exceed the legal
maximums by taking a percentage of all assets, including those that aren't
probated. In most states, assets such as death benefits from insurance
policies don't pass through the court and shouldn't be used to calculate
total probate fees. A bit of research on state probate requirements will
uncover such nonbillable assets.
If your lawyer refuses to trim excessive bills, inquire about fee
arbitration through your state or local bar association. Clients win their
share of arbitration cases, bar associations claim, but that's hard to
judge; programs don't publish data on results. Consumer groups give the
programs mixed reviews.
As a last resort, if a fee seems excessive, you can hire another lawyer
and sue. But this time, be sure you nail down the fee in advance. However,
if you follow the advice in this article, there's no reason things should
ever get that far. "If you're receiving monthly bills and looking at each
one closely, you should be able to resolve any concerns immediately as
they come up," says attorney Steve Kern. "The cost of a fight later on is
rarely worth the amount to be saved."
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